Booking Policy


  • Guests can book tours directly on the Joy Journeys website or through online travel agencies such as Airbnb, Viator, TripAdvisor, Get Your Guide, Civitatis, etc.
  • When booking online, guests can pay by bank transfer, credit card, or come to the company office to book and pay directly (cash) with the tour sales department. Guests can also pay on the day of the tour if the above payment methods are not available.

Responsibilities and Obligations:

  • Before registering for a tour, please read carefully the tour program, terms, price, inclusions and exclusions. If you do not register for the tour yourself and someone else does it for you, please ask them to carefully read the program. When you register for a tour, it means that you have read and agree to the terms and conditions clearly stated in the tour description.
  • Joy Journeys is only responsible for providing trip information to customers who register directly or to representatives, contacts via email, purchase tours online on the Joy Journeys website or through online travel agencies. Joy Journeys is not responsible in any way if the representative does not provide or provides inaccurate trip information to the customer.


  • Contact Hotline +84 868 17 66 79 for free 24/7 consultation.