Joy Journeys is committed to protecting your privacy. This Privacy Policy outlines how we collect, use and disclose your personal information when you visit our website or use our services. By using our website or services, you consent to the terms of this Privacy Policy.
Purpose of Information Collection
Joy Journeys is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website, use our mobile app, or use our services. By using our website, mobile app, or services, you agree to the terms of this Privacy Policy.
We collect your personal information for the following main purposes:
- To provide you with travel services, including assisting with scheduling, contacting you about bookings, processing payments, and providing customer support.
- To personalize your travel experience, including recommending destinations, activities, and services that match your interests.
- To improve the quality of our services and user experience by analyzing the data collected.
- To conduct marketing and promotional activities, including sending you information about our promotions, discounts, and other products or services.
- To comply with legal and regulatory requirements.
Scope of Information Use
Joy Journeys uses your personal information for the purposes outlined above. We may share your personal information with third-party service providers to help us provide services to you, such as hotel booking companies, airlines, car rental companies, etc. These third-party service providers are required to comply with strict security standards and are only authorized to use your personal information for the authorized purposes.
Information Storage Period
Joy Journeys will store your personal information for the period necessary to fulfill the purposes outlined above or as required by law. When your personal information is no longer necessary for these purposes, we will delete or anonymize it.
Individuals or Organizations That May Access the Information
Joy Journeys may disclose your personal information to the following third parties:
- Authorized third-party service providers who help us provide services to you.
- Law enforcement agencies or other government agencies when required by law.
- Other third parties in the event of a merger, acquisition, or transfer of assets.
Address of the Information Collection and Management Unit:
- Company Name: Joy Journeys
- Address: 131 NGUYEN KHOAI STREET, WARD 1, DISTRICT 4, HO CHI MINH CITY
- Email: INQUIRY@JOYJOURNEYS.COM.VN
Methods and Tools for Consumers to Access and Edit Personal Data:
You have the right to access, correct, delete, or restrict the processing of your personal information. You also have the right to request that Joy Journeys transfer your personal information to another service provider.
To exercise these rights, you can contact Joy Journeys via email at questions@joyjourneys.com.vn or by mail at the address listed above.
Joy Journeys will provide you with information about the actions taken on your request within a reasonable time.
Additional Information
- This Privacy Policy is subject to change at any time. We will notify you of any changes by posting a notice on our website or mobile app or by sending you an email.
- If you have any questions or concerns about this Privacy Policy, please contact us at inquiry@joyjourneys.com.vn.