Terms & Conditions

Welcome to Joy Journeys. By using our website or services, you agree to be bound by the following Terms & Conditions. If you do not agree with these Terms & Conditions, please do not use our website or services.

Services

We offer travel booking services to our customers. Our services include making travel arrangements, providing travel advice, and assisting with travel-related inquiries.

Booking Conditions

When booking with us, you agree to provide accurate and complete information about yourself and your travel companions. You also agree to comply with the travel suppliers’ terms and conditions.

Payment

Payment for our services is due at the time of booking. We accept major credit cards and other forms of payment as indicated on our website. All prices are quoted in Viet Nam Dong unless otherwise stated.

Customers booking a tour can make payment using the following two methods:

  • Paypal
  • Visa/Master Card debit or credit card.

Cancellation and Refunds

Cancellation and refund policies vary for each travel supplier we work with. We will inform you of the cancellation and refund policies when booking.

Liability

We are not liable for any loss, damage, or injury resulting from your use of our website or services or any travel arrangements made through our services. We are not responsible for any acts or omissions of our travel suppliers.

Intellectual Property

The content on our website, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. You may not use, copy, or reproduce any content on our website without our express written permission.

Termination

We may terminate your use of our website or services at any time for any reason without notice.

Changes to these Terms & Conditions

We may update these Terms & Conditions from time to time. We will post any changes to these Terms & Conditions on our website, and the revised version will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at inquiry@joyjourneys.com.vn